Frequently Asked Questions

What is included in support?

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How does support work?

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What info do I need before I sign up?

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I want to get started right away. How soon can you start working on my website?

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What happens if a plugin or theme update breaks my site?

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What if my site is hacked?

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What happens if I need to restore a backup of my site?

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How do I pay? Which payment methods do you accept?

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How do I cancel my account?

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Can I sign up if I don’t have a WordPress site?

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Does it matter which web host I use?

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Do you offer web hosting?

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Where is the fine print?

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I have more questions. Who can I talk to?

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